Slide background
Slide background
Slide background
  • Client:
    HC One
  • Sector:
  • Type:
  • Procurement Method:
  • Location:
    36 Care Homes throughout Midlands and North of England
  • Project Value:

Project Description

Pacy and Wheatley completed a Healthcare Refurbishment and Construction project throughout the Midlands and North of England to remodel 110 bathrooms, shower rooms and WC’s within 36 separate care facilities for a national care provider with stock across an extensive geographical area. Involving the replacement of all sanitary ware, flooring, decoration power and lighting upgrades. Working closely with our specialist bathing equipment supplier, design input was required to accommodate more efficient schemes for individual resident needs.

The Challenge

All works to be finished by mid December 2012 following commencement at the beginning of September 2012 giving just 15 weeks to complete the task.

To ensure the residents of the facility were as un affected as possible by the works.

To ensure the project was completed in the agreed time and to budget.

To program the fast track scheme together with sub contractors to achieve the goal.

To maintain zero incidents within the facility whilst works were carried out.

Ensure full communication with the facility and its specific requirements based on care provided.

Managing the works and team and ensuring all parties understand works to be carried out prior to commencement to achieve streamline performance.

Bringing together the best supply chain to ensure total team work.

The Solution

H&S issues and procedural meetings held with entire supply chain and operatives to discuss the environment and client expectations, This was refreshed with weekly tool box talks throughout each project.

Compiling a comprehensive programme of works and monitoring throughout the scheme with updates on a regular basis.

Team meetings with supply chain to discuss any problem areas and provide timely solutions.

Carry out pre start meetings 2-3 weeks prior to commencement with each home manager to discuss H&S documentation specific to each facility. Then to consider particular requirements ensuring incident free progress.

A comprehensive site survey was completed and circulated to all supply chain members electronically sharing project information.

Our site manager held regular discussions with the facility manager to advise on daily work procedures and progress.

Confirm each area was signed off by the home manager prior to departure to ensure snag free compliance and gain comments on the works.

Key Achievements

Completion of a significantly sized project over a large geographical area with multiple facilities on time and to budget.

Total client management satisfaction.

The quality achieved has led to further discussions for more opportunities in bathroom roll out and various other schemes for 2013 - a repeat business goal was accomplished.

Management process with full cooperation of supply chain attained zero accidents/near misses.


Pacy & Wheatley Construction were engaged to carry out bathroom refurbishment works to 36 of our care homes. Having worked closely with them over a number of years in a variety of projects from refurbishment to newbuild within the Healthcare arena I was sure the quality would be guaranteed. The time scale of this project demanded a high degree of management within operational environments and I am pleased to say Pacy & Wheatley not only achieved the tight time frame but also exceeded expectations on quality of product and workmanship. I would have no hesitation in recommending their services to any Healthcare Provider Gordon Asher, Capital Works Manager, HC One “I am very pleased with the finish. Kevin and his team have been excellent. They have respected our residents, worked around the staff and always informed us of any changes on a daily basis. We cannot praise them too highly, they really have been excellent”.

Tina Webster, Home Manager, HC One

Job completed with no issues or concerns. A very professional outcome.

Julie Banks, Home Manager, HC One

PWC Downloadable Ebook


Fill in your details below to view our downloadable brochure.

Fields marked with an * are required.

Please see our Privacy Policy for further details on how we use your data.

Covid-19 Update